Local Government and Public Services
Mobile data systems on the front line will cut out paperwork and relieve budgetary pressures on local government and public service organisations.
Handheld computers with barcode and RFID readers are powerful tools for automating asset tracking, building inspections, housing maintenance, materials mangement and basic procedures in other services.
Codeway supplies rugged mobile data systems with resilient software. These take full advantage of wireless communications and enable staff to do their job as normal when no connection is available.
Results
Field staff do not have to visit the depot or office so often.
Their data and alerts are available throughout the day for immediate action, cutting delays in resolving problems, supplying materials, scheduling work, processing claims and so on.
Mobile data systems save time on paperwork. They eliminate time consuming data entry at computer screens and most errors.
Typical performance improvements include:
- 15% – 25% front line productivity increase by removing the need collect and deliver paperwork,
- 20% – 50% inspection productivity increase by eliminating the need for data entry,
- 20% – 75% reduction in response times processing claims, reports and requests.
In addition to cost and time savings, mobile data systems enable more reliable and flexible services.
Process improvement
Codeway’s mobile computing applications support your core workflows and let you specify routines to handle any situation.
They give staff a process to follow, prompting them for essential information as they do their jobs.
These event logs contain the basic data you need for key performance indicators, resource utilisation, and case records.
Scope
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